Information about Krayon

Privacy Policy

What information do we collect?

At Krayon we collect information about you when you create an account, fill in a contact form or email us directly. We also collect information when you voluntarily comment on our blog posts, our social media channels, provide feedback and participate in competitions. Website usage information is collected using cookies.

​The information we collect about you may include; your name, email address, address, phone number, IP address, location, company name, sex, age, your chosen internet browser and service provider, and device plus any information you supply voluntarily.

If you email anyone at Krayon your email will be stored securely on our chosen email provider which is Gmail and may be shared within the Krayon team unless you have stated that the email is confidential. You can read Gmail’s privacy policy here: https://policies.google.com/privacy

​Please note, all email addresses used by staff at Krayon end in @krayon.ie. For your security, please never email someone at Krayon if they do not have this email alias.

If you have opted in to receive email updates from Krayon we distribute all our email updates through Mail Chimp. You can read their privacy policy here.

All purchases made through the Krayon.ie website are processed by Sharetribe and Stripe. You can read their privacy policies here (Sharetribe) and here (Stripe).


Why we need your data.

We collect information about you to; fulfill your request e.g. if you fill out a ‘request a callback’ form we use this information to contact you directly, process your order, manage your account and, if you agree, to email you about other products, services, and information we think may be of interest to you. We may use your contact information to advertise our service to you on third-party websites such as Facebook and Twitter. We may also contact you directly to follow up on the service and user experience we provide. We use your information collected from the website to personalise your repeat visits to our website. If ‘BiteSize Ltd. t/a Krayon’ is ever sold to another company your contact information will be passed on to this new party.

We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.


How long do we keep your data?

Your information that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.


What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

Email: hello@krayon.ie

Address: Krayon, The Tara Building, Tara Street, Dublin 2

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. There is an option at the bottom of our website’s homepage that allows you to opt out of cookies at any point.


Changes to our privacy policy?

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24th May 2018.


How to contact us.

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email: hello@krayon.ie

Address: Krayon, The Tara Building, Tara Street, Dublin